Quality Control Specialist-Official Records Job at Polk County Clerk of Courts, Bartow, FL

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  • Polk County Clerk of Courts
  • Bartow, FL

Job Description

Join a team of dedicated professionals in the Polk County Clerk of Courts office. The Clerk’s office has been recognized as a Best Places to Work—an award given by CareerSource Polk that is based on employee surveys and an evaluation by judges. The Clerk of Courts provides a very rich benefit plan which includes membership in the Florida Retirement System, health insurance, an employee wellness center, and an employee gym. There’s also a paid time off plan in which one can accrue twenty-two days of leave time in the first year of employment.

Essential Attributes:
  • The Mission of the Clerk of Courts has a high degree of public accountability, regular attendance and punctuality is an essential function of this position.
  • Support and comply with the Mission Statement and Code of Conduct of the Clerk of Courts.
  • Maintain a high standard relating to professional conduct and behavior.
  • Work cooperatively with other employees of the work unit and embrace a teamwork approach to completing tasks.
Essential Tasks:
  • Conduct daily reviews of Official Record books, view all images, re-scan corrections as necessary, handle downloads, burn images and indexes as needed for archive purposes, and send images and indexes to FTP site for customers.
  • Quality check redacted images and verify information redacted for accuracy.
  • Correct and/or report errors that occur regarding images, indexes, and plats.
  • Run daily and monthly reports for the office, management, and/or other departments.
  • Inventory supplies, order supplies, and maintain supply cabinets.
  • Document and notify management of any significant errors found in recording, scanning, and index/verify.
  • Can work and communicate with all departments within the Clerk’s Office including the branches, staff, and management on the accuracy of the Official Records.
  • Responsible for processing court orders for documents being expunged or sealed from public records.
  • Handle requests for redaction of confidential information per Florida Statute.
  • Notify Recording and Branches when documents can be released for outgoing mail.
  • Monitor the processing of the outgoing mail.
  • Capability of performing other assigned tasks as required.
  • Being able to work in a constant state of alertness and safe manner.
  • All other duties as assigned.
Minimum Skills / Qualifications:
  • Ability to work cooperatively as a lead team member with other employees in the work unit, other departments, and branches.
  • Ability to communicate well with people from varied backgrounds and other governmental agencies.
  • Ability to produce written correspondence and speak effectively to internal and external customers.
  • Ability to research resource materials.
  • Having the capability to learn and understand the intricacies of the production software, allowing assistance and correction of certain problems that occur within the database.
  • Proficient use of Word, Excel with the ability to learn industry-based software.
  • Ability to organize, prioritize and manage work to meet necessary time requirements and workload.
  • Can accurately type 30 WPM.
  • Can pay attention to detail and to remain calm in an anxious, intense, and multi-tasking environment.
  • Remain flexible as conditions change and continue to perform effectively in the face of additional challenges.
  • Graduate of an accredited high school or possess an acceptable equivalency diploma.
Physical Requirements:
  • Applicant must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated above. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and talk or hear. The employee is frequently required to stand, walk, climb, or balance. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust to focus.
  • The noise level in the work environment is usually moderate.
M/F/V/D
Hiring rate: $16.82
Monday - Friday; 8am - 5pm

Click  for Veteran Preference

Job Tags

Full time, Work at office, Flexible hours, Monday to Friday,

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