Job Description

Job Summary: We are seeking a seasoned UAT Manager / Test Lead for a long-term contract role based in Santa Clara Valley, CA. This role will oversee end-to-end User Acceptance Testing (UAT) activities for complex, integrated enterprise applications. The ideal candidate will have a strong background in UAT leadership, experience across various SDLC methodologies, and excellent stakeholder communication skills. ⸻ Key Requirements: • 8+ years of hands-on UAT experience, including test planning, coordination, and execution. • Proven track record as a UAT Lead for large-scale, cross-functional projects. • Strong understanding of sales and sales operations processes, preferably in consumer channel environments. • Expertise in Release and Change Management processes (Agile, Scrum, Waterfall, Iterative). • Hands-on experience with the Salesforce platform preferred. • Proficiency in test automation frameworks and design best practices. • Solid project management knowledge with the ability to align testing with lifecycle milestones. • Excellent communication and presentation skills across technical and business stakeholders. • Experience working with distributed/global teams. • High attention to detail, ownership, and a proactive, solution-oriented mindset. ⸻ Responsibilities: • Lead UAT activities for feature releases, enhancements, and production deployments. • Coordinate with cross-functional teams to ensure business requirements are fully tested. • Develop UAT strategy, test plans, scripts, test cases, and test reports. • Review and validate requirements and test coverage. • Manage test data, test environments, and reporting dashboards. • Monitor and report UAT metrics, including SLAs, KPIs, and defect trends. • Facilitate triage calls and ensure resolution of UAT issues with IS&T and business teams. • Conduct release readiness reviews and post-release retrospectives. • Document UAT best practices, templates, and lessons learned for process improvement. • Communicate UAT status, risks, and mitigation plans to stakeholders and project managers. • Collaborate with QA, development, and operations teams to ensure seamless releases. ⸻ Preferred Qualifications: • Experience with UAT coordination in a Salesforce ecosystem. • Familiarity with test tools like HP ALM, JIRA, Zephyr, or similar. • Prior experience supporting Sales, CRM, or B2B systems. • Comfortable working in a fast-paced, ambiguous, enterprise environment.

Job Tags

Contract work, Long term contract,

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