Job Description

Patient Access Manager

Employment Type: Direct Hire

Worksite: 100% Onsite – Dickinson, ND 58601

Salary Range: $72,000 – $108,000 (commensurate with experience)

Relocation: Considered

On-Call Rotation: Alternating with Team Lead (typically light call volume, rarely onsite)

About the Opportunity:

Wheeler Staffing Partners is seeking a Patient Access Manager to join a reputable healthcare system in Dickinson, North Dakota. This leadership position will oversee the hospital’s front-end revenue cycle operations and a Patient Access team of approximately 18–20 representatives and one team lead. This is an excellent opportunity for a confident, seasoned healthcare operations leader to drive efficiency and patient satisfaction in a close-knit hospital setting.

Key Responsibilities:

• Lead daily Patient Access operations across ER, Radiology, Lab, Main Registration, and clinics
• Provide strategic oversight for staffing, performance, budgets, and metrics
• Develop and implement short- and long-term action plans
• Mentor, grow, and engage staff including a newly hired Team Lead
• Communicate regularly with senior leadership and escalate concerns when appropriate
• Enforce and refine departmental policies and procedures
• Ensure adherence to service level agreements and regulatory guidelines
• Act as facility’s primary Patient Access leader in collaboration with local leadership

Team Structure:

• Direct Reports: 18–20 Patient Access Representatives (PA I–IV)
• Indirect Reports: 1 Team Lead
• Reports to: Onsite Director

Required Qualifications:

• High school diploma or equivalent required; college degree preferred
• 3–5 years of supervisory experience in a healthcare or hospital environment
• Strong working knowledge of revenue cycle operations, patient registration, and insurance processes
• Demonstrated leadership ability with excellent communication and interpersonal skills
• Comfort working in a critical access hospital setting
• Familiarity with Meditech or similar patient access systems preferred

Additional Details:

• This is a full-time, onsite role with a clean, updated hospital environment
• On-call is minimal and shared with the Team Lead
• Relocation assistance may be available—please submit your specific needs or expectations for consideration

To Apply:

Please contact Wheeler Staffing Partners or submit your resume for immediate review.

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